We understand there may be times when you are not fully satisfied with your purchase, and your overall experience is very important to us. Due to the personalized and prescription-based nature of our products, we are unable to accept returns or provide refunds once an order has been processed or dispensed.
However, if you are dissatisfied with your product or feel that it does not meet your expectations, we encourage you to contact Oana Health so our team can review your concerns and assist where appropriate. Your feedback is important to us, and we are committed to addressing questions or concerns in a thoughtful and timely manner.