Standard payment methods:
- Credit and debit cards Visa, Mastercard, American Express, Discover
- HSA and FSA cards most Oana medications are HSA/FSA-eligible (see "Can I use my HSA or FSA?" below for specifics)
- Digital wallets Apple Pay and Google Pay where available at checkout
Payment timing:
- You're charged after your clinician approves your treatment. Not before. See "Will I be charged before I'm approved for treatment?" below for the full picture.
- Ongoing subscription charges happen monthly on the same date each month, tied to when you started your treatment.
- Receipts are available in your Oana account for every charge useful for HSA/FSA reimbursement, FSA documentation, or general record-keeping.
Updating your payment method:
- You can update your card or payment information through your Oana account at any time.
- If a charge fails for example, an expired card or insufficient funds — Oana will notify you and pause your subscription temporarily until you update payment.
- Your treatment isn't interrupted by a payment delay if you respond quickly. The grace window before missed payments affect your shipment is typically several days.
International payment methods, foreign cards, and currency conversion:
Oana currently serves patients in the United States only. All transactions are in US dollars, and Oana doesn't currently accept payment methods outside the standard US payment ecosystem.
If you have questions about a specific payment scenario, support@oanahealth.com can help.