Yes. Your Oana clinician is available through your account anytime your treatment is active.
Most women Oana works with message their clinician at least a few times during the first few months — and that's the relationship Oana is built for. Specialist care isn't a one-time prescription; it's an ongoing conversation as your body responds to treatment.
Common reasons to message:
- A side effect you want to talk through
- A question about how your treatment is progressing (especially around weeks 4–8, when most PCOS treatments are still ramping up to show results)
- An update to your medical history or current medications
- A new symptom you'd like evaluated
- A question about adjusting your dose or adding something to your plan
Most clinical messages get a response within one business day.
For administrative questions — billing, shipping, account access — reach out to support@oanahealth.com instead. And if you're experiencing a medical emergency, don't use the messaging system. Call 911 or go to your nearest emergency room.