Within 1-2 business days of submitting your medical intake.
That's the standard turnaround for your first review. Once you're an Oana patient with an active treatment plan, messaging response times are typically faster — usually within one business day for clinical questions.
If something feels urgent and can't wait, contact Oana support at support@oanahealth.com. If you're experiencing a medical emergency, call 911 or go to your nearest emergency room — please don't use the messaging system for emergencies.