To log into your Oana account:
- Visit app.oanahealth.com/login
- Enter your email address (the one you used when creating your account)
- Enter your password
- Click "Log In"
Once you're logged in, you'll have access to:
- Your treatment plan and current prescriptions
- Messaging with your Oana clinician
- Shipment tracking and delivery information
- Billing history and subscription management
- Your medical record and intake history
- Account settings payment methods, shipping address, contact preferences
If you can't remember your password:
- Click "Forgot Password" on the login page
- Enter the email address associated with your account
- Check your email for a password reset link (be sure to check spam if you don't see it)
- Follow the link to create a new password
If the password reset email doesn't arrive within 10 minutes, check your spam folder. If it still doesn't appear, the email address you entered may not match the one on your account. Try variations (work vs personal email) or contact support.
If you can't remember which email you used:
Contact Oana support at support@oanahealth.com with your name, date of birth, and any other identifying information you can provide. The team can help you locate your account.
Two-factor authentication:
If two-factor authentication is enabled on your account, you'll be prompted for a verification code after entering your password. Codes are typically sent via SMS or through an authenticator app, depending on what you set up.
If you're having login issues that aren't covered above — for example, an error message you don't understand or repeated failed login attempts — contact support at support@oanahealth.com. The team can help diagnose the issue and reset access if needed.